Lõunakeskus gift card terms and conditions

The gift card is a means of payment valid in the Astri Group's commercial environment and is used to pay for goods or services at a Partner's location. The gift card can be used multiple times, at one or several Partners, until the Nominal Value of the Gift Card has been spent or until the Expiry Date.

The Astri Group's commercial environment includes Astri Group shopping centers (hereinafter referred to as the Center), the list of which you can find here.

The owner of the Astri.ee environment (hereinafter referred to as the Online Store) is Astri Internet OÜ, registration code 12555312, located at Lääneringtee 39, Tartu, 50501, email address astri@astri.ee.

These gift card terms of use govern the issuance, circulation, and use of Gift Cards issued by the Center and the Online Store, and apply to all Clients, Partners, and third parties related to the Gift Card.

1.1. A gift card is an electronic payment card that is valid in the Astri Group's commercial environment and is used to pay for Purchases with Partners up to the Nominal Value amount.

1.2. A digital gift card is a Gift Card that is delivered digitally (by email as a QR code or barcode) and is subject to the Gift Card terms, except for the specific provisions for Digital Gift Cards.

1.3. The expiration date indicates the last day (inclusive) on which the Gift Card can be used for payment for a Purchase, i.e. the last day of the Gift Card's validity period.

1.4. A Purchase is the buying of goods or services, paid for partially or fully with a Gift Card. The Issuer is the seller of the Gift Card, i.e. the Online Store or the Centre, the list of which is provided here.

1.5. A Reseller is a person authorized by the Centre who sells Gift Cards on behalf of the Issuer and represents the Issuer in relations with Customers.

1.6. A Partner is a person who accepts the Gift Card as a means of payment for goods sold or services provided by the Partner.

1.7. A Customer is a private individual, legal entity, or sole proprietor who acquires or uses the Gift Card.

1.8. Nominal Value is the amount of money that the Customer pays for the Gift Card of the same value.

1.9. Balance is the amount of electronic money on the Gift Card that has not been used for Purchases.

1.10. A Device is an electronic payment device used by the Partner to read data from the Gift Card's barcode or QR code and to authorize the purchase.

1.11. Cancellation is the invalidation of a Digital Gift Card in the Issuer's system so that the QR/barcode linked to the Gift Card can no longer be authorized by the Partner.

1.12. A previous Astri gift card is a gift card issued before 01.02.2026.

2.1. The Nominal Value of the Gift Card is determined by the Client, with the minimum Nominal Value of the Gift Card being 10 euros. There is no maximum limit for the Nominal Value of the Gift Card.

2.2. It is not possible to add funds to the Gift Card after it has been purchased.

3.1. The Gift Card may be issued by the Gift Card Issuer or by a Reseller.  

3.2. The Gift Card Issuer sells the Gift Card at the Centre's information desk or at a self-service sales kiosk (if available). The Reseller sells the Gift Card at the Reseller's point of sale. It is possible to purchase a Digital Gift Card from the online store. 

3.3. To purchase a Gift Card, the Customer must contact the Gift Card sales location, pay the selected Nominal Value, and fulfill other prescribed requirements.  

3.4. The Gift Card will be activated immediately after payment of the nominal value. 

4.1. Only Digital Gift Cards are sold in the online store.  

4.2. The Digital Gift Card will be sent as a PDF file to the recipient’s email address specified by the Buyer after full payment for the Purchase. Business customers have the option to pay for the order by invoice within seven (7) calendar days. 

4.3. The Digital Gift Card will be activated after successful payment via online banking or receipt of the prepayment invoice. At the same time, the Digital Gift Card sales agreement enters into force.

4.4. The Buyer of the Digital Gift Card is responsible for the accuracy of the email address. The Issuer bears no responsibility if the recipient’s email address is closed, the mailbox is full, or the delivery of the Digital Gift Card is technically impossible. 

5.1. The Customer has the right to withdraw from the sales contract for the Digital Gift Card concluded in the Online Store within fourteen (14) days from the receipt of the Digital Gift Card (i.e., from receiving the email containing the card), by submitting a withdrawal application to the email address specified in the payment confirmation.

The right of withdrawal does not apply to the sale of the Digital Gift Card in accordance with Section 53 (4) point 7¹ of the Law of Obligations Act, if the Customer has given consent to the Issuer to deliver the Digital Gift Card as digital content to the Customer or to the recipient designated by the Customer, and has confirmed the loss of the right of withdrawal, and the Online Store has fulfilled its obligation.

5.2. The right of withdrawal does not apply if the Customer is a legal entity.

5.3. The prerequisite for exercising the right of withdrawal is that the Digital Gift Card has not been used. The Digital Gift Card is considered unused if no Purchase has been made with it.

5.4. Upon receipt of the withdrawal application, the Digital Gift Card will be cancelled and the paid amount will be refunded to the same bank account from which the payment for the Digital Gift Card was made. The refund will be made as soon as possible, but no later than fourteen (14) days from the receipt of the withdrawal application.

6.1. Any person holding a Gift Card may use it to pay for a Purchase.

6.2. A Partner accepting the Gift Card as a means of payment is not reasonably able to verify whether the Client is the lawful user of the Gift Card. It is assumed that the Client has a legal basis for using the Gift Card.

6.3. The Gift Card can be used to pay for Purchases in the Astri Group commercial environment at Partners who have accepted the Gift Card as a means of payment. Partners where the Gift Card cannot be used are listed on the respective Center's website.

6.4. The Gift Card cannot be exchanged for cash or used to purchase another Gift Card.

6.5. Before the Expiry Date, the Gift Card can be used an unlimited number of times at one or more Partners for the payment of goods and services, up to the maximum amount corresponding to the Nominal Value of the Gift Card.

6.6. The Partner accepts the Gift Card as a means of payment if the transaction is authorized in the Gift Card authorization system. The Partner has the right to refuse acceptance of the Gift Card only if the transaction cannot be authorized, including in the following situations:

a) The device is malfunctioning or there is no connection to the authorization system; b) The Gift Card is expired, cancelled, or blocked; c) there is some other objective reason.

6.7. If the Gift Card Balance is insufficient to pay for the Purchase, the Partner is obliged to accept the Gift Card for payment of the Purchase, provided that the Client pays the remaining amount in cash, by payment card, or with another Gift Card.

6.8. The data required to complete the Purchase is read from the Gift Card's barcode or QR code, and the Purchase is authorized with the Partner's Device in the presence of the Client.

6.9. The Client can add the Gift Card to a virtual wallet on their smartphone: Google Wallet (Android) or Apple Wallet (iOS).

6.10. The Partner will deliver the goods or provide the service only if the Gift Card authorization system confirms payment with the Gift Card.

6.11. At the time of adoption of this version, the technical solution for the Gift Card system is provided by SmartGifty (legal name: Smart Octopus Solutions d.o.o., registration code: 7249136000, address: Tegne 23a, 1000 Ljubljana, Slovenia).

7.1. The validity period of the Gift Card is one (1) year from the date of purchase of the Gift Card.

7.2. After the expiration of the validity period of the Gift Card, the payment option will be automatically closed and any unused balance on the Gift Card cannot be used and will not be refunded or compensated.

8.1. The Client can check the Gift Card Balance in the Online Store, at the Information Desk of the Centre, and at the self-service kiosk.

9.1. The gift card is considered invalid if at least one of the following circumstances occurs: a) The expiration date has passed; b) The balance is 0.00 EUR; c) The card is damaged (physically defective); or d) The gift card is counterfeit or shows signs of forgery.

9.2. A damaged gift card will be replaced with a valid gift card in accordance with section 10.

9.3. A gift card is considered counterfeit if it shows signs of forgery.

9.4. A counterfeit gift card will be cancelled and its user will lose all rights to use the gift card from the moment the forgery is detected.

10.1. A Gift Card that is mechanically damaged and cannot be used for payment can be replaced with a new Gift Card, provided that the card's barcode/QR code is readable or the Gift Card Balance can be identified by other means, and the Gift Card Expiry Date has not passed.  

10.2. The customer will be issued a new Gift Card with the same Expiry Date and Balance as the card being replaced. 

11.1 The terms and conditions for using the Gift Card are published on the website Astri.ee.  

11.2 The Issuer reserves the right to make changes to the terms and conditions for the use of the Gift Card, which will become binding for all Clients, Partners, and third parties related to the Gift Card from the moment the amended terms are published on the website Astri.ee.  

12.1 The personal data provided when purchasing a digital gift card (e.g., the buyer's first and last name, email address, and phone number) are protected and processed for the purpose of fulfilling the gift card order, delivering the gift card, and resolving inquiries related to the gift card. If the Buyer has provided the Issuer with personal data about the recipient of the digital gift card, the Issuer will use this information solely for the purpose of sending the digital gift card. Contact details will not be used for making offers. All submitted personal data will be retained only for as long as necessary for the aforementioned purposes and/or to fulfill legal obligations. The Issuer is the data controller.

13.1. The Terms of Use of this version regulate the sale of Gift Cards starting from 01.02.2026.

13.2. The previous Astri gift card can be used as a means of payment until 30.04.2026 (inclusive).

13.3. A previous Astri gift card, which has not yet expired, can be exchanged for a new Gift Card from 01.05.2026 to 31.01.2027 (inclusive). The exchange can be made at Astri Group's information points or by submitting a request via email (in the latter case, a Digital Gift Card will be issued). Upon exchange, the unused Balance of the previous gift card will be transferred to the new Gift Card and the previous gift card will be annulled. The validity period of the new Gift Card is one (1) year from the date of exchange, regardless of the remaining validity of the previous card.

The terms of use for this Gift Card were published on 21.01.2026 and will take effect on 01.02.2026.